ADX-211 Dumps 2023 - New Salesforce ADX-211 Exam Questions

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The exam has a duration of 105 minutes, consists of 60 multiple-choice questions, and is divided into six sections. The sections include data modeling and management, the Salesforce platform, service and support applications, sales applications, marketing applications, and product, price, and order management. The exam ensures a deep understanding of Salesforce administration and provides the ability to manage the business processes within Salesforce.

 

NEW QUESTION # 125
In a two-step approval process where the first step is a hiring manager and second is the appropriate director, which of the following relationship types would a system administrator use to establish a relationship between the two approvers? * (1 Point)

• A. Master detail relationship
• B. Hierarchical relationship
• C. Sibling relationship
• D. Look up relationship

Answer: B

NEW QUESTION # 126
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.
What should the administrator do to fix this?

• A. Update the flow with a local redirect action.
• B. Use a lightning action to redirect the user
• C. Create a new flow to redirect the user when the other flow finishes.
• D. Add a trigger to redirect the user to a new page.

Answer: A

NEW QUESTION # 127
How can the administrator ensure article managers use specified values for custom article fields?

• A. Create a validation rule on the article.
• B. Require a field on the page layout.
• C. Create different article type for different requirements.
• D. Use field dependencies on article types.

Answer: A

NEW QUESTION # 128
Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?

• A. Enable Subtab Record Browsing in the Setup menu.
• B. Configure Split Lit Views.
• C. Implement Service Console.
• D. Create a screen flow to pull all related opportunities onto one page.

Answer: C

NEW QUESTION # 129
The administrator at Ursa Major Solar has set up IT policies for all user passwords to be a minimum length of 3 characters and have an expiration period of 90 days. The security team recently decided that administrators of any system should have a 15-character minimum password with a 30-day expiration period.
Where should the administrator make this change?

• A. Password complexity requirements on the permission set
• B. Session Settings on the User record
• C. Organi2ation-wide password policies
• D. Password Policies on the System Administrator profile .

Answer: D

NEW QUESTION # 130
Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.
What should sales reps do to ensure their quotes and opportunities reflect their sales?

• A. Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.
• B. Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.
• C. Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.
• D. Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.

Answer: C

NEW QUESTION # 131
Universal Containers purchased Field Service Lightning Licenses in Production and wants to make these license available in an active development sandbox with the minimum development impact.
How should an administrator create these licenses in the sandbox?

• A. Refresh the sandbox from production.
• B. Merge Production and the sandbox using a template.
• C. Submit a Salesforce support case.
• D. Use the Match Production Licenses tool.

Answer: A

NEW QUESTION # 132
A member of Universal container's support team is assisting as a lesrep in managing a top customer. The sales rep has manually shared an opportunity with the support member in hopes that the support member can update some of the technical sales fields on the record, but the support member is unable to edit the opportunity, Which solution would provide edit access to the opportunity?* (1 Point)

• A. Change the support team member's role to a role above the sales rep in the org's role hierarchy
• B. Change the Organization-Wide Defaults internal access for opportunities to public read/write
• C. Create a permission set for opportunity edit and add it to the support member's user record
• D. Add the support team member to the opportunity team and assign read/write access to the member

Answer: D

NEW QUESTION # 133
Multiple developers work in the AW Computing developer sandbox for testing and merging code. A developer is reporting that one of the Lightning web Components is no longer visible in the user interface.
What can the administrator use to troubleshoot?

• A. Apex Jobs page
• B. Setup Audit Trail
• C. Salesferce CLI
• D. Flex Queue

Answer: C

NEW QUESTION # 134
Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?

• A. Allow the backup team users to update their own profile with Delegated Administration.
• B. Create permission sets for each department and assign them to the backup team users.
• C. Configure ore app per department and activate record pages for each app.
• D. Adjust the profile of the backup users each day to align with the proper access they require.

Answer: C

NEW QUESTION # 135
Cloud Kicks wants to understand the implications of archived Activities.
Which two considerations should an administrator communicate regarding archived Activities?
Choose 2 answers.

• A. Closed tasks created more than 365 days ago with no due date are archived.
• B. Events created more than 365 days ago are archived.
• C. Events that ended more than 365 days ago are archived.
• D. Archived activities are deleted after 365 days.

Answer: B,D

NEW QUESTION # 136
A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.
What should an administrator do to troubleshoot this issue?

• A. Check the user profile permissions on the Opportunity object to see if they have permission to delete.
• B. Change the user's profile to System Administrator so they have full permissions to delete object records.
• C. Run a report of all opportunities to identify other possible duplicates.
• D. Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.

Answer: D

NEW QUESTION # 137
How many versions of any given flow, created with Visual Workflow, can be active at one time? * (1 Point)

• A. 0
• B. 1
• C. 2
• D. 3

Answer: A

NEW QUESTION # 138
An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?

• A. Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
• B. Set organization-wide sharing for Account as Public Read Only.
• C. Enable Account Teams and grant Read record-level access to account team members for the Account object
• D. Update the profile Account object to Modify All.

Answer: A

NEW QUESTION # 139
Universal Containers wants to track expense reports and expense line items. Values from expense line item records need to be aggregated and displayed on the expense record. What type of relationship should an administrator use to ensure that expense line items can be aggregated?

• A. Lookup
• B. Hierarchical
• C. Master-detail
• D. Roll-up summary

Answer: C

NEW QUESTION # 140
An administrator is moving sandbox customizations to production using a change set. Alter creating the initial change set, the administrator realizes that some components were missed.
What three considerations should the Admin make regarding the change set?
Choose 3 answers.

• A. Add permissions and access settings to the outbound change set.
• B. Clone the change set to add dependent components to an uploaded change set.
• C. Deploy all dependent components.
• D. Edit the uploaded change set to add the additional components.
• E. Use a new change set co deploy metadata and data from the sandbox to production.

Answer: A,C,E

NEW QUESTION # 141
When an Account has more than five open opportunities over US$10,000, the sales rep should have an option on the Account page to start the escalation process to allocate additional resources.
Which two configurations should the administrator create?
Choose 2 answers

• A. Component Visibility filter
• B. Formula field
• C. Roll-Up Summary field
• D. Dynamic Forms

Answer: A,C

NEW QUESTION # 142
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?

• A. The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.
• B. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.
• C. The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.
• D. The contact owner has not selected the option to share contacts with others in the role hierarchy.

Answer: A

NEW QUESTION # 143
Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.
What should the administrator do to allow the service and sales Manager to sec all Accounts?

• A. Move the Service and Sales Managers higher in the role hierarchy.
• B. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
• C. Set the organization-wide default for Accounts to Public Read Only.
• D. Configure a custom profile for each manager that gives them view All on Accounts.

Answer: B

NEW QUESTION # 144
An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Visual Studio Code.
Which three pieces of information must be supplied to Visual Studio Code during this process? Choose 3 answers. * (1 Point)

• A. Authorize change set connection information
• B. Deploy the metadata components using a SFDX command
• C. Using SFDX commands, create a change set and add the metadata components
• D. Authorize the environment in to which the changes will be deployed
• E. Set the environment as the default environment

Answer: B,D,E

NEW QUESTION # 145
Developers at universal containers have created new custom objects and fields in a sandbox. Records have also been created for these new objects.
what should an administrator do to move these objects, fields and records to a production environment?

• A. Use change sets to migrate both the metadata and the records.
• B. Use the Force.com IDE's built in deployment wizard to migrate all changes.
• C. Use the Data loader to migrate all the new metadata and the related records
• D. Use change set to migrate the metadata and data loader to migrate the records

Answer: D

NEW QUESTION # 146
Ursa Major Solar is using Experience Cloud for its customer community and wants to implement chatbots on its site that answer basic and also transfer customers to the right agents by topic and availability when more help is needed.
Which two features should the administrator configure to meet this request?
Choose 2 answers

• A. Omni-Channel
• B. Contact Bequest Flow
• C. Web-to-Case Form
• D. Skills-Based Routing

Answer: A,D

NEW QUESTION # 147
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.
What should the administrator recommend to solve this?

• A. Add a lookup field to Account.
• B. Use a picklist field.
• C. Make a Rollup Summary.
• D. Create a cross-object formula.

Answer: D

NEW QUESTION # 148
AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?

• A. Workflow Rules
• B. Assignment Rules
• C. Escalation Rules
• D. Auto-Response Rules

Answer: B

NEW QUESTION # 149
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?

• A. Activate the flow manually after deployment.
• B. Deployment the flow, with the Metadata API instead of Change Sets
• C. Include the active and prior inactive flow version in the Change Set.
• D. Ensure there is an active flow version in the sandbox.

Answer: A

NEW QUESTION # 150
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