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Pass CIS-Hardware Asset Management CIS-HAM Exam With  105 Questions

NEW QUESTION # 38
Which of the following are components of the asset request structure? (Choose three.)

• A. Stock order tasks
• B. Purchase orders
• C. Transfer orders
• D. Procurement orders
• E. Catalog tasks

Answer: B,D,E

NEW QUESTION # 39
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

• A. Track its monetary value or costs
• B. Know its relationships to other assets in the CMDB
• C. Manage its associated license, warranty, or lease contracts
• D. Manage its procurement, maintenance, or retirement
• E. Track its operational information

Answer: A,B,C

NEW QUESTION # 40
During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

• A. Plugin issues
• B. Missing transform map
• C. Missing data
• D. Invalid transform map

Answer: B

NEW QUESTION # 41
Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager procures two more of the same model keyboards for $360 and adds them to Stockroom C.
When one of these keyboards is consumed, what is the value of the consumed Bluetooth keyboard?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: B

NEW QUESTION # 42
What are the goals of IT asset management (ITAM)? (Choose four.)

• A. Provide decision support
• B. Optimize cost
• C. Improve operational usage
• D. Track logical relationships
• E. Improve productivity
• F. Provide financial reporting

Answer: B,D,E,F

NEW QUESTION # 43
What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?

• A. alm_hardware
• B. cmdb_model_category
• C. alm_asset
• D. No migration is required

Answer: B

NEW QUESTION # 44
What are the key steps for importing asset data? (Choose three.)

• A. Load data
• B. Create transform map
• C. Consolidate data
• D. Merge transform maps
• E. Update transform map
• F. Run transform map

Answer: C,D,E

NEW QUESTION # 45
What is the purpose of stock rules? (Choose two.)

• A. To send notifications when a low quantity threshold is detected in a stockroom
• B. To track stock orders from a vendor
• C. To track stock movement between stockrooms
• D. To automatically transfer assets when a low quantity threshold is detected in a stockroom
• E. To send notifications when a stock shipment arrives at a stockroom

Answer: C,D

NEW QUESTION # 46
Which of these tables are installed with Hardware Model Normalization? (Choose three.)

• A. Hardware Manufacturer
• B. Device Name
• C. Hardware Normalize Key
• D. Device Type
• E. Hardware Model Library

Answer: A,C,E

NEW QUESTION # 47
During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized". What is the most likely cause?

• A. The model name is missing from the hardware model record.
• B. The model manufacturer is missing from the hardware model record.
• C. The model number is missing from the hardware model record.
• D. The model product is missing from the hardware model record.

Answer: D

NEW QUESTION # 48
What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

• A. Unrecognized data doesn't get sent to the ServiceNow Content Service
• B. Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted
• C. Unrecognized data doesn't get sent to the ServiceNow Content Service and the customer doesn't receive Content Library updates
• D. Customer doesn't receive Content Library updates

Answer: B

NEW QUESTION # 49
During an audit, when is the Expected Assets list populated in the asset audit form?

• A. When scanning begins
• B. When the nightly scheduled job runs
• C. When the asset manager Submits the results
• D. Pre-populated by the asset manager before audit
• E. When scanning completes

Answer: D

NEW QUESTION # 50
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

• A. Name, Asset tracking unit, Model number
• B. Asset tracking unit, Manufacturer, Model category
• C. Asset tracking unit, Manufacturer, Model number
• D. Name, Device type, Model category
• E. Name, Manufacturer, Model number

Answer: B

NEW QUESTION # 51
How can you automate the replenishment of stock levels?

• A. Transfer Orders
• B. Transfer Rules
• C. Stock Filters
• D. Stock Rules

Answer: C

NEW QUESTION # 52
Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:

• A. Product Catalog
• B. Supplier Catalog
• C. Asset Catalog
• D. Inventory Catalog

Answer: B

NEW QUESTION # 53
How do you calculate residual value?

• A. Subtract storage and lease cost from the cost of the asset
• B. Subtract the salvage value from the cost of the asset
• C. Subtract the depreciation from the cost of the asset
• D. Subtract the amortized value from the cost of the asset

Answer: B

NEW QUESTION # 54
Which of the following are valid substates of the Retired state? (Choose four.)

• A. Disposed
• B. Pending Disposal
• C. Destroyed
• D. Vendor Credit
• E. Donated
• F. Sold

Answer: A,B,C,F

NEW QUESTION # 55
A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines. What is the name of the scheduled job?

• A. Process FM Costs
• B. Process CM Costs
• C. Process Expense Lines
• D. Process Rate Cards

Answer: C

NEW QUESTION # 56
Which of the following are considered assets? (Choose three.)

• A. Software distributions
• B. Contracts
• C. Hardware
• D. Software entitlements
• E. Facilities

Answer: A,D,E

NEW QUESTION # 57
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

• A. Stockrooms
• B. Mobile My Assets
• C. Hardware Asset Dashboard
• D. Mobile Asset Receiving
• E. Asset Inventory Audit
• F. Asset & Model Records
• G. Hardware Model Normalization

Answer: B,E,F

NEW QUESTION # 58
An event runs each night to send reminders to contract administrators about contract expiration dates (e.g., so they can renew or renegotiate the contract). By default, when does the contract administrator receive these notifications? (Choose four.)

• A. 10 days before
• B. Day of expiration
• C. 90 days before
• D. 60 days before
• E. 1 week before
• F. 30 days before

Answer: A,C,E,F

NEW QUESTION # 59
How does an end user determine what consumables they have consumed?

• A. Navigate to Self-Service > My Assets
• B. Navigate to Self-Service > My Hardware Asset Dashboard
• C. Navigate to Asset > Hardware Asset Dashboard
• D. Navigate to Self-Service > My Consumables

Answer: D

NEW QUESTION # 60
What are model records?

• A. Models are anything capable of being owned or controlled to produce economic value
• B. Models directly associate configuration item (CI) classes with asset classes
• C. Models are any computer, device, software or service in the CMDB
• D. Models are specific versions or various configurations of an asset

Answer: B

NEW QUESTION # 61
Which catalogs support the request and procurement process? (Choose three.)

• A. Product Catalog
• B. Service Catalog
• C. Vendor Catalog
• D. Procurement Catalog
• E. Asset Catalog

Answer: B,C,E

NEW QUESTION # 62
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ServiceNow is a software company that specializes in providing cloud-based solutions for IT service management, IT operations management, and IT business management. The company offers a range of certifications to help IT professionals demonstrate their expertise in using ServiceNow products. One of the certifications offered by ServiceNow is the Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) Certification.

 

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