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NEW QUESTION 12
Which option lists the components of Cisco Spark?
- A. messaging, calling, and collaboration
- B. messaging, meeting, and collaboration
- C. messaging and meeting
- D. messaging, meeting and calling
Answer: D
Explanation:
Explanation
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Cisco-Spark-Offer-D
Cisco Spark Services is a subscription-based offer hosted in the Cisco cloud that provides Subscriber access to our end-to-end suite of collaboration software ("Cisco Spark Services"). Cisco Spark Flex Plan is a flexible way to subscribe to Cisco Spark across a variety of deployment models and buying models. Under the Cisco Spark Flex Plan you can choose between Cisco-hosted cloud services and licensed software for on-premises or partner-hosted solutions, and you can mix or flexibly migrate from one deployment or buying model to another under one subscription ("Cisco Spark Flex Plan"). The three core Cisco Spark Services capabilities are messaging, meeting, and calling.
NEW QUESTION 13
Which Cisco product is a premised-based, cloud-managed telephone platform that targets the SMB market for partner recurring revenue?
- A. Cisco Business Edition 4000
- B. Cisco Business Edition 6000
- C. Cisco Hybrid Media Services
- D. Cisco Spark Flex Plan
Answer: A
Explanation:
Explanation
Cisco launched a new premise-based, cloud-managed telephony platform targeting the SMB market. The new Cisco Business Edition 4000 provides affordable telephony and voice mail for up to 200 devices, according to Trollope.
https://www.crn.com/slide-shows/networking/300082686/5-new-cisco-collaboration-plays-aimed-at-driving-sale
NEW QUESTION 14
For on-premises deployments, which option does Cisco recommend for a consistent one meeting experience and full interoperability'?
- A. Cisco Expressway
- B. Cisco Meeting Server
- C. Cisco Telepresence Server
- D. Cisco Conductor
Answer: B
Explanation:
Explanation
Cisco Meeting Server provides a consistent one-meeting experience for every meeting attendee, as well as open interoperability, all based on a highly scalable software architecture supporting business-quality meetings from mobile through immersive via audio, video, and web. The software has two major elements: the server software and an extension of the server in the form of an app/client that Knowledge Workers use to access and control their meetings. Cisco Meeting Server supports standards-based video endpoints, including the Cisco portfolio of telepresence endpoints as well as third-party solutions such as Skype for Business. It includes Personal Multiparty (PMP) and Shared Multiparty (SMP) licenses, Multibrand license, and Recording port licenses
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/datasheet-c78-74039
NEW QUESTION 15
Which option lists the components of Cisco Spark?
- A. messaging, calling, and collaboration
- B. messaging, meeting, and collaboration
- C. messaging and meeting
- D. messaging, meeting and calling
Answer: D
Explanation:
Explanation
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Cisco-Spark-Offer-D Cisco Spark Services is a subscription-based offer hosted in the Cisco cloud that provides Subscriber access to our end-to-end suite of collaboration software ("Cisco Spark Services"). Cisco Spark Flex Plan is a flexible way to subscribe to Cisco Spark across a variety of deployment models and buying models. Under the Cisco Spark Flex Plan you can choose between Cisco-hosted cloud services and licensed software for on-premises or partner-hosted solutions, and you can mix or flexibly migrate from one deployment or buying model to another under one subscription ("Cisco Spark Flex Plan"). The three core Cisco Spark Services capabilities are messaging, meeting, and calling.
NEW QUESTION 16
Which Cisco UCM version provides access to Spark Hybrid functionality?
- A. 10.5 or higher
- B. 11.0
- C. 9.1 or higher
- D. 10.5
Answer: A
Explanation:
Explanation
https://www.cisco.com/c/en/us/solutions/collateral/unified-communications/spark-hybrid-services/datasheet-c78-
NEW QUESTION 17
Which type of licensing has Cisco historically used for its products?
- A. device-based licenses
- B. single-use licenses
- C. user-based licenses
- D. enterprise-based licenses
Answer: B
NEW QUESTION 18
How is transactional revenue procured?
- A. through a one-time transaction
- B. through a time-building model
- C. through a subscription-based model
- D. through massive marketing campaigns
Answer: D
NEW QUESTION 19
Which description of the purpose of activity-based working spaces is true?
- A. Adoption of personal video and telepresence units
- B. Bringing access to information and collaboration tools closer to the point of work
- C. Faster frequent interaction and collaboration among individuals and teams
- D. For more formal or important discussions and decision making
Answer: C
NEW QUESTION 20
Which action can increase the bottom line and add value to the customer?
- A. Offer a discount for referrals.
- B. Offer a Cisco Software Services contract.
- C. Offer unlimited warranties on all equipment.
- D. Offer 24 hour TAC support free of charge
Answer: D
Explanation:
Explanation
https://blogs.cisco.com/partner/building-your-customer-success-team-much-much-more-than-just-good-custome
NEW QUESTION 21
Which Cisco Spark Flex Plan is an enterprise-wide subscription for meetings, messaging, and calling?
- A. Employee Count
- B. Shared Meetings
- C. Cloud Flex
- D. Active User
Answer: C
NEW QUESTION 22
Which purpose of the Customer Lifecycle is true?
- A. understanding when you should no longer be selling products to a customer and start focusing on new customers
- B. understanding how to entice the customer to contact you when they want to purchase additional products
- C. understanding what a customer needs between onboarding and renewing, and creating a customer for life
- D. understanding why single-transaction customers are preferred
Answer: B
NEW QUESTION 23
Which option lists steps to every sale?
- A. awareness and education
- B. introduction and qualification
- C. rapport and awareness
- D. qualification and rapport
Answer: A
NEW QUESTION 24
Which options are the Cisco user-based license models?
- A. Cisco WUL and Cisco CUL
- B. Cisco User Integration and Adoption Plans
- C. Cisco Flex Plans
- D. Cisco UWL and Cisco UCL
Answer: D
NEW QUESTION 25
How is transactional revenue procured?
- A. through massive marketing campaigns
- B. through a time-building model
- C. through a subscription-based model
- D. through a one-time transaction
Answer: D
NEW QUESTION 26
Which Cisco UCL plans support all Cisco user devices?
- A. Enhanced and Enhanced Plus
- B. Essential and Basic
- C. Essential and Enhanced Plus
- D. Basic and Enhanced
Answer: A
Explanation:
Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_0
NEW QUESTION 27
Which sales resource is the best to use when approaching existing customers?
- A. Virtual Machine Placement tool
- B. Promotions Center
- C. Cisco Install Base Portal
- D. Refresh Collab Website
Answer: D
NEW QUESTION 28
Which option does BYOx refer to?
- A. bring your own experience
- B. bring your own XML
- C. bring your own device
- D. bring your own application
Answer: C
NEW QUESTION 29
Which option does team collaboration refer to?
- A. specific tools that allow members of a team multiple outlets for storing isolated content on projects
- B. specific and limited tools that allow members of a team multiple outlets for collaboration together in projects
- C. all tools that allow members of a team single outlets for collaboration together on projects
- D. all tools that allow members of a team multiple outlets for collaboration together on projects
Answer: D
NEW QUESTION 30
How many devices does the Cisco UCL Enhanced Plus support?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION 31
Which design resource allows you and the customer to view examples of collaboration solutions based on scenarios products, or experiences?
- A. Virtual Machine Placement tool
- B. Project Workplace
- C. Quick Pricing tool
- D. HCS Configuration tool
Answer: B
Explanation:
Explanation
https://projectworkplace.cisco.com/#/en-us
NEW QUESTION 32
Which Cisco Spark Flex Plan is an enterprise-wide subscription for meetings, messaging, and calling?
- A. Employee Count
- B. Cloud Flex
- C. Active User
- D. Shared Meetings
Answer: D
NEW QUESTION 33
Which type of travel spending is categorized as good spending?
- A. internal travel
- B. external travel
- C. recontributing travel
- D. revenue-generating expenses
Answer: D
NEW QUESTION 34
Which ability do today's collaboration solutions offer to organizations?
- A. to separate video, audio, and web participants into multiple meeting experiences
- B. to migrate audio participants to video participants in a specific meeting experience
- C. to compartmentalize participants into unique meeting experiences
- D. to integrate video: audio, and web participants into a single, unified meeting experience
Answer: D
Explanation:
Explanation
Today's collaboration solutions offer organizations the ability to integrate video, audio, and web participants into a single, unified meeting experience. The guidelines within this Cisco Validated Design (CVD) guide are written with the overall collaboration architecture in mind. Subsystems are used for better organization of the content, and the recommendations within them are tested to ensure they align with recommendations in related subsystems.
https://www.cisco.com/c/en/us/td/docs/solutions/CVD/Collaboration/enterprise/11x/collbcvd/intro.pdf
NEW QUESTION 35
How does Cisco Enterprise licensing provide a customer advantage?
- A. It requires individual licensing per device.
- B. It simplifies bandwidth licensing.
- C. It simplifies collaboration solutions.
- D. It requires individual licensing per product.
Answer: C
NEW QUESTION 36
Which way to handle objections is the best?
- A. Provide documentation on why their objections are invalid.
- B. Agree with objections to get the customer to trust you
- C. Refuse to listen to objections.
- D. Communicate value and benefits
Answer: D
Explanation:
Explanation
https://www.cisco.com/web/partners/services/training/accelerate/downloads/objection_handling_sg.pdf
NEW QUESTION 37
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