2023 Valid C_FSM_2211 Real Exam Questions (Updated) 100% Dumps & Practice Exam

[UPDATED 2023] SAP C_FSM_2211 Questions Prepare with Free Demo of PDF

NEW QUESTION # 65
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

• A. Request change
• B. Review
• C. Duplicate
• D. Decline

Answer: A

NEW QUESTION # 66
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.

• A. Smartform
• B. Checkout Report
• C. Business Partner
• D. Service Call

Answer: A,B

NEW QUESTION # 67
For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

• A. Service call
• B. Activity
• C. Service contract
• D. Time and Material journal

Answer: A,B

NEW QUESTION # 68
Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

• A. A service call summary for the week that returns 1000 records
• B. A report that references 21 different DTOs
• C. A nightly activity list report generated via business rules that executes in 250 seconds
• D. A spare parts list that has 1500 pages

Answer: B

NEW QUESTION # 69
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

• A. Service Contract
• B. Activity
• C. Service call
• D. Equipment Item

Answer: B

NEW QUESTION # 70
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.

• A. Screen configurations
• B. Password policy
• C. Business rules
• D. User groups

Answer: A,C

NEW QUESTION # 71
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

• A. Mileage
• B. Efforts
• C. Expenses
• D. Work time
• E. Quotation

Answer: A,B,C

NEW QUESTION # 72
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

• A. Users can delete report templates.
• B. Administrators can preview report templates.
• C. Users can modify report templates.
• D. The SAP support team can modify report templates.

Answer: B,D

NEW QUESTION # 73
Where can service workflow steps be used in SAP Field Service Management?

• A. In customer self-service when submitting a self-service request
• B. In the mobile application when executing an activity
• C. In the Web application when planning a service
• D. In SAP Crowd Service when dispatching a service call

Answer: B

NEW QUESTION # 74
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

• A. E-mail interaction
• B. High touch
• C. Video chat
• D. No touch

Answer: B

NEW QUESTION # 75
What does a report template contain?
Note: There are 3 correct answers to this question.

• A. Output Templates
• B. Images
• C. Translation Files
• D. Style Files
• E. Integration files

Answer: B,C,D

NEW QUESTION # 76
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

• A. You can configure execution checkpoints.
• B. You can improve the link between back office and field.
• C. You can standardize service process flows.
• D. You can trigger actions based on standard system events.
• E. You can provide a predefined script for service execution.

Answer: A,C,D

NEW QUESTION # 77
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

• A. By skill
• B. By group
• C. By territory
• D. By type

Answer: A,D

NEW QUESTION # 78
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

• A. Equipment
• B. Service Contract
• C. Activity
• D. Business Partner
• E. Service Call

Answer: A,B,C

NEW QUESTION # 79
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

• A. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
• B. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
• C. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
• D. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

Answer: A

NEW QUESTION # 80
As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

• A. Review
• B. Release
• C. Approve
• D. Close
• E. Delete

Answer: A,C,E

NEW QUESTION # 81
Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.

• A. Contact center
• B. In-house repair
• C. Self-service
• D. Service fulfillment

Answer: B,C

NEW QUESTION # 82
You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

• A. Drop the activity onto the technician.
• B. Identify a suitable technician by skills.
• C. Click and release the assignment.
• D. Check the availability of the technician.

Answer: A,C

NEW QUESTION # 83
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