[2021] Verified Education-Cloud-Consultant Dumps Q&As - 1 Year Free & Quickly Updates
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NEW QUESTION 14
A large university has a Career Service Center that provides career advice to current students and alumni.
Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Appointment Scheduling
- B. Success Teams
- C. Queue Management
- D. Assignment Rules
Answer: C
NEW QUESTION 15
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
- A. Contacts are at risk of ownership data skew, which may result in performance issues.
- B. Contacts are private only to the record owner, and inaccessible to other users.
- C. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
- D. Contacts are public to all users, potentially sharing sensitive data.
Answer: C
NEW QUESTION 16
A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful.
Which two metrics should the consultant recommend?
Choose 2 answers.
- A. Volume of emails to the office
- B. Time saved when creating business reports
- C. Number of student phone inquiries
- D. Percentage of staff logins each month
Answer: A,B
NEW QUESTION 17
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Build a Center of Excellence.
- B. Encourage users to post ideas on Chatter.
- C. Grant System Admin access for each department leader.
- D. Create a Trailmix for new users.
Answer: D
NEW QUESTION 18
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?
- A. Salesforce Shield
- B. Event Monitoring
- C. Formula Fields
- D. Salesforce Data Mask
Answer: D
NEW QUESTION 19
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
- A. Business objectives
- B. Capacity to administer
- C. Leadership sponsorship
- D. Metric identification
Answer: D
NEW QUESTION 20
The Dean of the Business school has a dashboard that display the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Set View Dashboard As to the dashboard viewer and share it with program directors.
- B. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- C. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- D. Set View Dashboard As to the dean and share it with program directors.
Answer: D
NEW QUESTION 21
The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.
- A. Customer Community Plus
- B. Education Data Architecture
- C. Lightning Scheduler
- D. Person Accounts
Answer: A,B
NEW QUESTION 22
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
- A. EDA Settings
- B. EDA Data Dictionary
- C. Data Loader
- D. Lightning Connect
Answer: B
NEW QUESTION 23
The International Studies office is using Salesforce to manage admissions and scholarship awards programs.
The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
Which solution should the consultant recommend?
- A. Salesforce Files
- B. Extended Mail Merge
- C. A third-party app
- D. Salesforce reports
Answer: A
NEW QUESTION 24
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.
What are two recommendations the consultant should make to meet this requirement?
- A. Implement Nonprofit Success Pack.
- B. Define organizational objectives.
- C. Start solution design during a discovery session.
- D. Prioritize the organization's initiatives.
Answer: B,C
NEW QUESTION 25
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Set Account and Contact's sharing to private before the data load.
- B. Load record owners after the Account and Contact data load is complete.
- C. Set Account and Contact's to public Read/Write before the data load.
- D. Disable all TDTM trigger Handlers before the data load.
Answer: A,B
NEW QUESTION 26
A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.
- A. Use third-party apps that are EDA ready.
- B. Use third-party apps that are powered by EDA.
- C. Use the yaml file from Salesforce.org GitHub.
- D. Use a Salesforce.org community solution.
Answer: A,B
NEW QUESTION 27
A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising.
The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?
- A. Person Accounts must be enabled.
- B. Accounting Subledger is installed.
- C. Gift Entry Manager is required.
- D. Elevate is incompatible with Advisor Link.
Answer: B
NEW QUESTION 28
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment.
The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A. A new Program Enrollment record will automatically be created when a new Contact is created.
- B. The recommended default Account record is the Administrative Account record type.
- C. Contact are private only to Administrative Account record type.
- D. Multiple address management can only be enabled for the House Account record type.
Answer: D
NEW QUESTION 29
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
- A. Campaign influence
- B. Campaign member
- C. Parent campaigns
- D. Campaign hierarchy
Answer: B
NEW QUESTION 30
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?
- A. Chatter group
- B. Success Team
- C. Public Group
- D. Queue
Answer: A
NEW QUESTION 31
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