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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

A) Product Performance Dashboard
B) Store Performance Dashboard
C) Team Performance Dashboard
D) Lost Visit Store Performance Dashboard

2. Universal Containers (UC) is a Communications Cloud customer. They want to use the Communications Cloud CPQ solution for their residential B2C use case. Their main goal is to have a short sales process that lasts no more than three days. Since this is a B2C use case, users will buy the products directly or reach out to Agents to purchase the products for them. UC also wants to consider a flexible option for authenticated community users.
What should a Consultant propose to meet UC's requirements?

A) Use Out of the Box Cart on Opportunity that creates Quote and then perform CPQ actions on Order, created from Quote.
B) Use the Sales Process OmniScript that includes Lead, Opportunity, Quote, Order objects and perform CPQ actions on Quote Object.
C) Create a Custom Buyflow (OmniScript) invoked from Account Object for Order Creation and perform CPQ actions on the Order Object.
D) Create a Custom Buyflow (OmniScript) invoked from Account Object for Quote creation and perform CPQ actions on Quote Object.

3. Which Statement is accurate regarding Action Plan Templates?

A) They can be deleted
B) They cannot be setup in the mobile application
C) They can be Cloned
D) They can be associated with Assessment Task Definitions and Component Tasks

4. How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

A) The photo is linked to the asset check task
B) The photo is sent directly to the manager's email
C) The photos Inked to the asset record
D) The photo is linked to the visit record

5. United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?

A) Apply Promotion
B) Modify order
C) Disconnect and new order
D) Change of Plan

Solutions: