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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SDM Solution Overview | 20% | - SDM deployment models and use cases - NSOP architecture and components - Subscriber Data Management concepts |
| Operations & Maintenance | 15% | - Backup, restore and upgrade procedures - Performance optimization and troubleshooting - Monitoring, logging and fault management |
| Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Network Planning & Design | 30% | - Interworking with core network elements - High availability and redundancy design - Capacity and dimensioning principles |
| Installation & Configuration | 25% | - Basic and advanced configuration settings - NSOP software installation procedures - Database and storage configuration |
Nokia SDM Certification - PS NSOP Sample Questions:
You are the Head of an Operator's, i.e. not NSN, Operations and Maintenance department and the mobile network is undergoing many upgrades. You are faced with a problem in that you CANNOT, for financial reasons, employ sufficient Field personnel to react to corrective maintenance. Four options have been proposed, which one do you recommend to the CTO to maximise the efforts with the LEAST risk without incurring any additional cost?
- A. Have the project teams carrying out the upgrades in response to the corrective maintenance requests.
- B. Put a competence development plan together to ensure that all Field people are more capable of handling a wider range of problems.
- C. Minimise the NOC team by not working 24x7 and use savings to deploy people to the field.
- D. Prioritise sites based on revenue earning trends and forecasts giving highest earning sites highest priority.
Correct Answer: D 🗳️
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What are the most important elements that MUST be monitored constantly over a project life cycle?
- A. Contract conditions and Project Deliverables.
- B. Cost, Time and Scope.
- C. Quality and Subcontractor Performance.
- D. Financial Reports and Schedule.
Correct Answer: B 🗳️
What is the key function and activities you would undertake to ensure the optimal running of the GNOC?
- A. Set-up a competent organization and ensure people are motivated.
- B. Apply the MS Operations Model to apply the standard FM process as much as possible and ensure there are competent people to use it.
- C. Create an appropriated competence development plan to identify key stake holders who are able to customize the processes of the MS Operations Model.
- D. Apply the MS Operations Model to set-up a solid PM process and ensure there enough people able to work with it.
Correct Answer: B 🗳️
What statement BEST describes the correct solution when developing a new Field Operations organization?
- A. Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located with Field Personnel.
- B. Subcontracting non Telco work, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
- C. Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
- D. Subcontracting high volume work to reduce costs, People located at home, Spare Parts located to meet SLA requirements 24x7.
Correct Answer: C 🗳️
Which statement is MOST complete in describing the Network Operations Business Manager role in an Outsourced delivery?
- A. Management of the Resources, 3rd Parties and interfaces to other internal business lines.
- B. Management of the (G)NOC, Field Maintenance and Optimisation functions.
- C. End to End management of the operated network according to the defined scope.
- D. Management of the (G)NOC and Field Maintenance functions within the defined scope.
Correct Answer: C 🗳️
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