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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 22% | - Implement security best practices
|
| Topic 2: Troubleshooting | 36% | - Diagnose and resolve operating system issues
|
| Topic 3: Operating Systems | 33% | - Configure operating system features
|
| Topic 4: Mobile Devices | 9% | - Configure mobile operating systems
|
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A user reports that they cannot save a file in their word processing software, but yesterday the software was working fine. Which of the following tools would a technician use to BEST resolve this issue?
A) Recovery Console
B) Event Viewer
C) Anti-malware software
D) System Restore
2. Which of the following should be regularly scheduled to fix hard drive errors?
A) Check Disk
B) Antivirus Scan
C) Defragmentation
D) System Restore
3. Which of the following is the BEST tool for a technician to use to make sure the network cable is securely fastened in the RJ-45 connector?
A) Crimper
B) Small flat screwdriver
C) Cable tester
D) Punch down
4. Joe, a user, copies a text document off of a CD drive into a folder. Joe has full control permissions on the folder. When Joe tries to edit and save the document, the system prompts him to save it to a new location. Which of the following is the reason for this behavior?
A) The CD was damaged and transferred the file incorrectly
B) The file has an incorrect file extension
C) The original file was corrupted
D) The file properties are set to Read Only
5. Which of the following operating systems can be upgraded directly to Windows 7 Professional by a default installation? (Select TWO).
A) Windows XP Media Center
B) Windows XP Professional 64-bit
C) Windows Vista Business
D) Windows XP Home
E) Windows 7 Home Premium
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C,E |
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