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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

What is the most correct value proposition for HP Software's BSM Network Management Solution?

A. Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B. It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
C. Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
D. It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

Question 2

Which question is best used to qualify an Application Performance management opportunity?

A. How often do customers complain about an application response time?
B. How do you handle Quality Assurance test management?
C. How do you ensure that your virtual server hosts are used to their maximum potential?
D. Have you automated your operational runbooks to enhance efficiency?

Question 3

Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A. end-to-end business process monitoring
B. reduced costs through tool consolidation
C. real user monitoring
D. business process testing and reporting
E. cross-domain event tracking and management capability

Question 4

Which HP value statement will resonate best with the persona involved in Systems Management?

A. Our Systems Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B. Our Systems Management solution guarantees an error free, heterogeneous application that spans network silos.
C. Our Systems Management solution end-to-end transaction and service level management through proactive end-user monitoring.
D. Our Systems Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

Question 5

What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

A. How do you market and promote the value that IT brings to your organization?
B. How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?
C. How do you continue to deliver applications and services that meet or exceed service level agreements?
D. How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?

Solutions: