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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

1. What is the function of the HP Support Assistant?

A) to access any and all diagnostics utilities available on a particular platform
B) to reinstall an operating system to the factory default state
C) to run diagnostics on a computer that will not boot
D) to test the availability of the operating system

2. A customer has installed a NIC. but it has no network connectivity. What is the first step in resolving this issue?

A) Run the ipconfig utility.
B) Check the network card IRQ.
C) Replace the network card.
D) Reseat the network card.

3. A monitor is moved to a new computer. Upon power-up the screen message Theft Mode Enabled displays. How can you restore the monitor to normal operation? (Select two.)

A) Enter the PIN in HP Display Assistant Utility.
B) Press and hold the reset button on the back of the monitor.
C) Return the monitor to original computer and disable Theft Mode.
D) Disable the Theft Mode in HP Display Utility.
E) Obtain the master PIN from the system administrator.

4. Which replacement part can generate an Invalid Electronic Serial Number error?

A) processor
B) system board
C) memory
D) hard drive

5. What must you do to optimize the performance of a 64-bit processor?

A) Install faster system memory.
B) Enable bit control in the BIOS.
C) Use a 64-bit operating system.
D) Install 64-bit compatible RAM.

Solutions: