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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Imaging and Printing Portfolio | - Product features and capabilities - Overview of HP imaging and printing products |
| HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
| Customer Needs and Solutions | - Matching HP solutions to customer business needs - Identifying customer requirements |
| Printing Technologies and Concepts | - Imaging and printing solution benefits - Printing technologies fundamentals |
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. Which HP management tools make HP products easier to set up, use, and manage? (Select two.)
A) HP Jetdirect networking
B) HP ImageREt technology
C) balanced deployment
D) HP Easy Printer Care
E) Total Cost of Ownership calculator
2. What is an imaging and printing assessment?
A) a method that ensures that all the assets and liabilities of a customer are fully registered and
monitored
B) a method that supports the Customer Relationship Management process
C) a method of observing your customer's workflow, gathering data, and understanding the current environment
D) a method that dramatically increases the time of the sales process, as a new assessment is
required whenever a change is made
3. Which print job is typical for a vertical business?
A) business cards
B) proof prints
C) brochures
D) letterheads
4. Why does HP continue to lead the imaging and printing industry? (Select two.)
A) product reliability
B) broadest product portfolio
C) marketing expertise
D) more printing formats
E) less expensive products/services
5. What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?
A) smoothest gray ramp
B) HP ColorSphere toner
C) higher fuser temperatures
D) HP Scalable Print technology
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: A |
