Genesys GE0-807 Exam Syllabus Topics:

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

Who should take the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

This course is intended for implementers of PureConnect, or other technical positions in charge of implementing their Genesys Interaction Hu-

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Understanding technical and functional aspects of Administering the CIC System

The following will be discussed in Genesys GEO-807 exam dumps:

• Managing Licenses
• Configuring Client Button and Queue Columns
• Introduction to ACD Tools
• Basics of Interaction Supervisor
• Overview of Interaction Center Business Manager
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Managed IP Phone Network Provisioning
• Understand the configuration options available for ACD/Skills-Based routing
• Configuring ACD
• Workgroups ACD Skills
• Managed IP Phone Configuration and Templates
• Introduction to PureConnect Application Suite
• Status Messages, Account Codes, and Wrap-up Codes
• Configuring Stations
• Security and Compliance Enhancements
• Using Response Management Libraries
• Basics of Interaction Reporter
• Identify the components of the Interaction Administrator interface
• Overview of Client Templates

Average Salary for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certified Professional

ICCE Engineer roles are in great demand nowadays. The average salaries of Genesys Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 exam certified professional in:

• United State - 90,000 USD
• India - 14,40,000 INR
• England - 67,000 POUND
• Europe - 69,500 Euro