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SAP C_C4C12_1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. Extension fields added to the user interface must be manually added to the migration templates as well.
Determine whether this statement is true or false.

A) False
B) True

2. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? (3 correct answers)

A) Visit
B) Service request
C) Phone calls
D) Appointment
E) Task

3. What activities do you perform in the Administrator work center to enable a new social media channel? (3 correct answers)

A) Set up access to your social media account
B) Select the social media channel service level
C) Create and schedule a social media import run
D) Define the ticket priority with the social media channel provider
E) Select the channel type

4. A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?

A) Restricted read access and unrestricted write access
B) Restricted Read and Write access
C) Unrestricted read access and restricted write access
D) Unrestricted Read and Write access

5. Administrators cannot disable user personalization settings. Determine whether this statement is true or false.

A) False
B) True

Solutions: