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IBM C9020-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Support Overview | 15% | - Basic architecture and connectivity - Service and support options - Migration and upgrade paths |
| Topic 2: Solution Features and Benefits | 20% | - Virtualization and storage efficiency - Data protection and replication - Cloud integration and hybrid cloud |
| Topic 3: IBM Midrange Storage Portfolio | 40% | - IBM Spectrum Storage software - IBM FlashSystem midrange offerings - IBM SAN Volume Controller (SVC) - IBM Storwize family solutions |
| Topic 4: Sales and Solution Concepts | 25% | - Customer requirement gathering and qualification - TCO and ROI analysis - Competitive positioning and differentiation |
IBM Midrange Storage Sales V2 Sample Questions:
What is the appropriate method for an IBM Business Partner to obtain deeper level pre-sales product level support from IBM?
- A. Search IBM DeveloperWorks
- B. Contact IBM Support Line
- C. Send a request to IBM Remote Technical Support
- D. Submit a Techline/Partnerline support request
Correct Answer: D 🗳️
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A customer requires a midrange tape storage solution that has the capability to expand.
The customer wants to start with 12 TB and 2x LTO-6 tape drives and be able to grow 5 TB per year.
Which solution meets these requirements?
- A. TS3100
- B. TS7216
- C. TS3310
- D. TS3200
Correct Answer: A 🗳️
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A client has a heterogeneous storage environment containing disk products like EMC Clarion, HP EVA and IBM DS5300. The task is to simplify the management of the existing storage infrastructure.
Which IBM solution should be recommended to this client?
- A. IBM Spectrum Protect
- B. IBM Systems Director
- C. IBM SAN Volume Controller
- D. IBM SmartCloud Storage Access
Correct Answer: D 🗳️
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What is the Solution Assurance (SA) Trigger Criteria and Designated Product List (DPL)?
- A. A list used to determine if a Technical and Delivery Assessment (TDA) is required.
- B. A list of competitive storage solutions.
- C. A checklist of potential problems to avoid when installing an IBM storage product
- D. A list of possible IBM solutions for known customer problems
Correct Answer: A 🗳️
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The sales specialist is recommending an IBM TS7620 to achieve greater efficiency with a client's current environment.
What is a potential benefit to the client?
- A. Faster performance of their primary applications
- B. Higher productivity due to shorter backup windows
- C. Simplify legal and regulatory compliance
- D. Minimize risk by sending tapes offsite
Correct Answer: A 🗳️
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