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What is the exam cost of ISEB BH0-001 Certification
The Exam Cost of ISEB BH0-001 is $199 USD.
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Who should take ISEB BH0-001 Certification
As more and more organizations are now focusing on their data security, this certification is becoming increasingly popular among IT professionals who are interested in enhancing their knowledge in network security, operating system security, user account management, application security, database security, information classification and protection, data recovery, and security policy creation and maintenance. Fee is non-refundable. Researched and produced by ISEB (International Service Engineering Board) as a result of the cooperation of all IT professionals, it is designed to test your professional skills and ensure that you possess the minimum requirements to work as a qualified IT professional. Produce precise solutions and recommendations. Free updates for 2 years after purchase. Development of the exam is supported.
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ISEB BH0-001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Transition | 15% | - Release and deployment management - Change management - Service asset and configuration management - Knowledge management |
| Topic 2: Continual Service Improvement | 10% | - Deming Cycle (Plan-Do-Check-Act) - Seven-step improvement process - CSI approach and metrics |
| Topic 3: Introduction to IT Service Management | 15% | - Business value of IT service management - Overview of ITIL framework - Concept of service and service management |
| Topic 4: Service Operation | 25% | - Service desk function - Access management - Event management - Request fulfillment - Problem management - Incident management |
| Topic 5: Service Design | 20% | - Supplier management - Information security management - Capacity management - Design coordination - Service level management - Availability management - IT service continuity management |
| Topic 6: Service Strategy | 15% | - Service portfolio management - Value creation and service assets - Financial management for IT services - Demand management |
