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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

How is Quick Look able to preview so many file types?

A. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
B. Any application that supports Auto Save and the Finder can manage document locking.
C. Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.
D. The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.

Question 2

How can a user with the short name anna exclude the /Users/anna/Downloads/ folder from Time Machine backups?

A. Open the Time Machine pane of System Preferences, click Options, and add the /Users/anna/Downloads/ folder to the list of excluded items.
B. Open Time Machine, choose Preferences from the Time Machine menu, click the Exclusions tab, click the Add (+) button, navigate to the /Users/anna/Downloads/ folder, and click Submit.
C. In Terminal, execute the command sudo defaults write /Library/Preferences/com.apple.TimeMachine excludedFolders -array-add /Users/anna/Downloads.
D. Control-click the anna account's Downloads folder in the Finder, click the Sharing and Permissions disclosure button, click the Add (+) button, add the Time Machine user to the list of users, and set the Time Machine user's access to "No Access."

Question 3

In Network preferences, all network service interfaces with a green status indicator are
being used for network activities. However, again, all network traffic that isn't better handled via a local connection is sent to the primary network service interface. The primary network service interface is the top most active interface in the listing.

A. In Network preferences, how can you tell which interface is currently being used for network activities?
B. How can an OS X system automatically connect to a Wi-Fi network?
C. Which five network file services can you connect to from the Finder's Connect to Server dialog?
D. How can you verify basic connectivity to another network host?

Question 4

What role does the system launchd process serve during system startup?

A. A Safe Boot is initiated by holding down the Shift key during system startup
B. The master password is used to reset local account passwords.
C. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
D. The system launchd process is ultimately responsible for starting every system process. It also manages system initialization and starts the loginwindow process.

Question 5

A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections,
only an administrative user can establish these types of connections.

A. How can you limit the use of Location Services?
B. Which applications can manage document locking?
C. What's the easiest method in OS X to configure VPN settings?
D. Through what mechanism can a standard user configure Wi-Fi settings?

Solutions: