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Avaya 6401.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voicemail and Messaging | - Voicemail Pro configuration - Auto attendant and call routing |
| Installation and Initial Configuration | - IP Office Manager configuration basics - System deployment and setup procedures |
| Telephony and Trunk Configuration | - PRI and analog trunk setup - SIP trunk configuration and management |
| Troubleshooting and Diagnostics | - Call flow troubleshooting - System logs and error analysis |
| IP Office System Architecture | - Core components and system modules - Licensing structure and feature sets |
| User and Extension Management | - Dial plans and numbering configuration - User profiles and extension assignment |
| System Administration and Maintenance | - Backup and restore procedures - Software upgrades and patching |
| Networking and Integration | - LAN/WAN integration considerations - IP routing and network configuration |
