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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. What are approval rules?

A) Rules that are programmed into the system to facilitate approval workflow.
B) Rules that if triggered approve discounts given on a quote.
C) Rules that determine if an approval is necessary for a quote.
D) Rules that determine who has to approve next.

2. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A) Marketing
B) Product Configurator
C) Global InventoryVisibility
D) Pricing and Promotions
E) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.

3. What is a key marketing capability in the WebSphere Commerce platform?

A) Marketing analytics
B) Marketing resource management
C) Marketing experimentation (a/b testing)
D) Campaign planning

4. What are the key trends driving the Commerce space?

A) Customers expect highly personalized and rich interaction.
B) None of the above.
C) Businesses are becoming product-centric.
D) Customers want to simplify shopping by using one channel for a given transaction.

Solutions: