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IBM 000-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

What are the three interfaces provided by the Process Designer?

A. Process Portal, Optimizer, Coach Designer
B. Designer, Optimizer, Inspector
C. Process Portal, Optimizer, Inspector
D. Designer, Optimizer, Coach Designer

Question 2

A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A. Suggest that an additional category of metrics for defect rates be collected.
B. Suggest that greater emphasis be granted to the metrics gathered on cycle time.
C. Suggest that the COE should aggregate information on the ROI for each project.
D. Suggest no changes to the metrics.

Question 3

What is SIPOC Analysis?

A. Stated Improvement Plan for Optimization of Code
B. Streamlining, Identification, Performance, Optimization, Continuity
C. Suppliers, Inputs, Process, Outputs, and Customers
D. Simple Identification for Performance Optimization and Continuous Analysis

Question 4

A development team is preparing Playback 2. The Playback includes system integrations. When preparing for a playback, what should the program manager do? Advise the development team to:

A. warn stakeholders with possible technical problems in advance.
B. postpone the playback if a technical problem is found.
C. create a script and practice the playback.
D. use power point slides with screenshots.

Solutions: