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Salesforce Certified Slack Developer Sample Questions:

1. A company wants to develop a Slack app for facilitating internal helpdesk requests. The app should allow employees to report issues and track their resolution status.
Which feature would be most effective for this app?

A) Implement a bot that employees can interact with to report issues and receive updates on their resolution status
B) Create a dedicated channel where employees post their issues and track their resolution
C) Set up a modal form for issue submission and email notifications for updates
D) Use a slash command for employees to submit helpdesk requests

2. Your Slack app needs to respond to messages containing specific keywords in real-time within any channel.
Which Events API subscription should you use?

A) app_mention
B) message.channels
C) message.im
D) team_join

3. A company wants to develop a Slack app to assist employees with IT support queries.
Which Slack surface should be primarily used to facilitate quick and efficient interaction for submitting and tracking these queries?

A) Implement an App Home for submitting and tracking support queries
B) Use direct messages to a support bot for each query
C) Post queries in a dedicated IT support channel
D) Use Slack's email integration for submitting queries

4. Your Slack app is designed to create and manage private channels.
Which OAuth scope should you request to ensure security and appropriate functionality?

A) groups:write
B) users:read
C) im:write
D) channels:read

5. During the OAuth flow in a Slack app, how should you securely retrieve the OAuth access token provided by Slack?

A) Retrieve the token directly from the Slack app's front-end interface
B) Extract the token from the URL parameters of the redirect URI
C) Use an intermediary server to receive the token and pass it to the app's front-end securely
D) Have the token emailed to the app's administrator for manual retrieval

Solutions: