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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks needs to set sales quotas for all sales reps.
Which solution should the consultant consider?

A) Assign quota values by profile.
B) Enable Forecast Quotas from Setup.
C) Use the Data Import Wizard.

2. The Sales Cloud implementation at Cloud Kicks (CK) is now live.
End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.
What should the consultant do?

A) Conduct a knowledge transfer with the admin.
B) Suggest that CK purchase a support agreement.
C) Recommend that the admin attend Salesforce instructor-led training.

3. Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits.
Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

A) Use an AppExchange package with custom Web-to-Lead handling.
B) Use a custom Web-to-Lead alternative with built-in protection.
C) Select Require reCAPTCHA Verification in Web-to-Lead settings.

4. During end-to-end testing, users report that a key business process is missing a step.
What should a consultant do first to resolve the issue?

A) Change the solution to meet the needs of the users and update the training materials.
B) Work with key stakeholders to determine if a change to the requirements is necessary to go-live,
C) Revise the test scripts and ask users to repeat the testing.

5. Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and track team revenue to goal in Sales Cloud.
What should the consultant do to meet the requirement?

A) Create reports on closed Opportunities.
B) Implement Opportunity Teams and Opportunity Splits.
C) Use Opportunities and enable Forecasts.

Solutions: