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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators |
| Topic 2: Master Data Management | - Account and contact management - Product and pricing basics |
| Topic 3: SAP Sales Cloud Overview | - System architecture and positioning - Key business processes in SAP Sales Cloud |
| Topic 4: Integration and Data Exchange | - Data migration concepts - Integration with SAP ERP / S/4HANA |
| Topic 5: Opportunity and Sales Management | - Lead to opportunity lifecycle - Forecasting and pipeline management |
| Topic 6: Configuration and Extensibility | - UI adaptation and extensions - Business configuration |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following business objects synchronize bi-directionally between Outlook and SAP Hybrid Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Visits
B) Leads
C) Accounts
D) Tasks
2. Which of the following Sales area dependent elements can you maintain in the product master?
There are 2 correct answers to this question.
Response:
A) Maximum Order Quantity
B) Customer Part Number
C) Unit Of Measure
D) Division
3. What happens during the lead aging notification process?
There are 2 correct answers to this question.
Response:
A) The lead owner recevies the notification.
B) The manager of the sales representative receives the notification.
C) By default, the priority for the notification is set to high.
D) A new high priority notification is triggered after the first notification expires.
4. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
A) Sales quote
B) Opportunity
C) Contract
D) Visit planner
E) Service ticket
5. Which of the following activities can you perform with the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
A) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
B) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
C) Upload Microsoft Excel workbooks to SAP Cloud for Customer
D) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B,C | Question # 3 Answer: B,C | Question # 4 Answer: A,B,E | Question # 5 Answer: C,D |
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