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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?

A. Functional requirements specification (FRS)
B. User Stories
C. Marketing Plan
D. Budget Plan

Question 2

Bobahaven is using Salesforce Public Sector Solutions (PSS), specifically the Licenses, Permits, and Inspections (LPI) modules. These are built on custom objects like Permit Application, not standard Case management. They are also aiming to:; Track SLA performance; Identify applications at risk of breaching SLA; Resolve delays proactively to improve constituent experience What should a technical consultant recommend to Bobahaven to solve this problem?

A. Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the application has breached the agreed SLA.
B. Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.
C. Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.
D. Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.

Question 3

A municipal housing department conducts inspections that generate deficiencies requiring corrective actions. Inspectors want each failed inspection item to automatically create follow-up work assigned to the responsible department. Which solution requires the least customization?

A. Manual Case creation
B. Apex scheduled jobs
C. Flow triggered from Inspection Results creating Action Plan Items
D. Batch Apex processing every night

Question 4

A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?

A. Create a master-detail relationship between Regulatory Code and Assessment Indicator
B. Create a lookup relationship on both objects to a junction object called Regulatory Code Map
C. Use the Assessment Indicator Regulatory Code junction object
D. Use the Regulatory Code Assessment Indicator junction object

Question 5

A state agency allows applicants to upload supporting documents throughout an application process. Reviewers need to verify each document before the application can move to the final approval stage. Which approach best enforces this requirement with minimal customization?

A. Store documents as Notes related to the applicant
B. Require reviewers to manually update a custom checkbox
C. Create a nightly Batch Apex job to verify attachments
D. Configure document checklist requirements and use Flow to validate completion before approval

Solutions: