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Salesforce ADM-201 Exam Certification Details:
| Exam Code | ADM-201 |
| Number of Questions | 60 |
| Exam Name | Salesforce Administrator |
| Sample Questions | Salesforce ADM-201 Sample Questions |
| Passing Score | 65% |
| Schedule Exam | PEARSON VUE |
| Exam Price | Registration fee: $200 USD Retake fee: $100 USD |
| Recommended Training / Books | Preparing for Your Salesforce Administrator Certification (CRT-101) Administrative Essentials for New Admins in Lightning Experience (ADX-201) Lightning Experience Administrative Essentials for New Admins (ADX-201E) Trailhead Virtual Bootcamp for New Admins (TVB201) |
| Duration | 105 minutes |
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Exam ADM-201 brings you the Salesforce Certified Administrator certificate, that is one of more than 35 IT certifications offered by Salesforce - an American software company that sells business applications. Getting their certifications help candidates advance their careers.
Domain 8: Data Management (10%)
Here you are required to know how to explain the considerations when updating, importing, transferring, and mass deleting data (data quality, field mapping, CSV files, record IDs, duplicate records, external IDs); define tools and use cases for managing data depending on a scenario (data import wizard and dataloader); explain the implications and capacities of data validation tools; explain various methods to backup data (dataloader, exports, export service).
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The ADM-201 certification exam measures the individuals’ knowledge and skills in a wide range of areas. Each of the domains included in the test contains the specific technical tasks that the learners have to master. The outline of the exam topics as well as their weight in the content is provided below:
Domain 1: Organizational Setup (3%)
Within this objective, the candidates need to demonstrate that they have the relevant skills in describing the information discovered within the enterprise settings (including business hours, fiscal year, default settings, currency management) as well as differentiating various UI attributes controlled by an administrator, including the implications, such as search settings, UI settings, homepage layouts, and list views.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Cloud Applications | 10% | - Sales Cloud Features - Products, Price Books, and Quotes - Account and Contact Management - Forecasting - Opportunity Management |
| Topic 2: Reports and Dashboards | 11% | - Report Builder - Joined Reports - Summary Reports and Matrix Reports - Report Types - Scheduling Reports - Dashboard Components |
| Topic 3: Security and Access | 12% | - Login Hours and IP Ranges - Record Access (OWD, Sharing Rules) - Object-Level Permissions - Salesforce Shield - Field-Level Security |
| Topic 4: Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization - Lightning Experience Features - Salesforce Mobile App Configuration |
| Topic 5: Activity Management and Chatter | 4% | - Chatter Groups and Feeds - Chatter Best Practices - Tasks and Events |
| Topic 6: User Setup | 8% | - User Licenses - User Creation and Management - Role Hierarchy - Profile Configuration - Permission Sets - Delegated Authentication |
| Topic 7: Data Management | 10% | - Data Loader - Data Quality Best Practices - Data Import Wizard - Duplicate Rules and Matching Rules - Data Export |
| Topic 8: Service Cloud Applications | 10% | - Service Contracts - Omni-Channel - Cases and Entitlements - Service Cloud Features - Web-to-Case and Email-to-Case |
| Topic 9: Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Roll-up Summary Fields - Custom Object Creation |
| Topic 10: Workflow and Process Automation | 17% | - Workflow Rules - Process Builder - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Approval Processes - Flows (Screen Flows, Autolaunched Flows) |
| Topic 11: Organization Setup | 4% | - Company Information - Fiscal Year - User Interface - Lightning Experience vs Classic - Currency Management |
